Theatre Under the Stars

SUBSCRIBER SERVICES

THANK YOU FOR BEING A TUTS SUBSCRIBER.

ALONG WITH YOUR GREAT SEATS, YOU HAVE ACCESS TO SOME VERY SPECIAL BENEFITS!

Welcome to the 2021/22 Season. We are here for you. Reach out with any questions you may have.

Email: guestservices@tuts.com
Phone: 713-558-8887

Your tickets are available in a digital format starting 30 days before your performance. Find out more on our Digital Tickets page.

For more information about accessibility, visit our Accessibility Services page.

For current COVID-19 safety policies, visit our Plan Your Visit page.

SUBSCRIBER BENEFITS


FREE EXCHANGES*

You may exchange your tickets from one performance of a show into another performance of the same show, if you make the request at least 24 hours prior to your scheduled performance. Ticket exchanges can be made online at tuts.com/ticketexchange or by calling 713-558-8887.

NOTE: We are currently experiencing technical difficulty with some online ticket exchange services. Should you be unable to access or exchange your tickets online, please contact a Guest Services representative at 713-558-8887 or email GuestServices@tuts.com.

*Exchanges are based on ticket availability. Ticket prices often vary by performance and according to seat location. If the newly assigned seats are of a greater value than those being exchanged, the subscriber will be charged the difference in price. If the new seats are of lesser value, the subscriber will not receive a refund for the difference.


FREE SHOW SWAP*

Once per season, you may swap your seats from one show for an equal number of seats at another show in the season – free of service charges. Your request must be made at least 24 hours prior to your earliest scheduled performance. You may swap your tickets in person at the TUTS Box Office or by calling 713-558-8887.

*Swapping tickets between productions is based on ticket availability. Ticket prices often vary by performance and according to seat location. If the newly assigned seats are of a greater value than those being exchanged, the subscriber will be charged the difference in price. If the new seats are of lesser value, the subscriber will not receive a refund for the difference.


DISCOUNTS ON ADDITIONAL SEATS*

Subscribers save 20% off additional seats for family and friends. You can purchase tickets online by logging in to your subscription account, and your discount will automatically be applied.

You can also purchase discounted tickets by phone at 713-558-8887. Please identify yourself as a TUTS subscriber when you call.

*Subject to availability. The Hobby Center requires a $5.50 facility fee per ticket.


LOST-TICKET REPLACEMENT

If you’ve lost or misplaced your tickets, we will replace them free of charge. Call us at 713-558-8887 or email guestservices@tuts.com to request ticket replacements. We will reprint your tickets and hold them at Will Call at the TUTS Box Office beginning 90 minutes before curtain time for your next scheduled performance.


EDUCATION SAVINGS

Save 10% on student enrollments at the Humphreys School of Musical Theatre and The River.